How can we help?

FAQ

Ordering

Can I see the custom order forms before ordering?

Yes, you will need an order number before submitting it (given to you after checkout) But if you create an account with JotForm, you can save your progress and submit it when you have made your purchase.

Click here to view our custom forms.

Can I add photos to all of the spaces on the board?

Yes, you can add photos to all the coloured properties. You can also add them to the stations, utilities and taxes. As well as the four corners of the board, the middle of the board and the box itself. You can choose photos, graphics or icons and upload them via our online form. The form is automatically emailed to you straight after checkout.

Shipping, Returns & Exchanges

We use FedEx for all domestic and international deliveries.

What is the shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information.

What is your returns policy?

We accept returns on all non-personalised items.

What is your cancelations policy?

Please contact us within 24 hours to cancel your order and receive a full refund.

What happens if my order is damaged in transit?

We package all our items so that this should never happen.
If it does, we will send you a replacement free of charge.

Please contact us and provide photos of the damaged item.

Get in touch

Have questions about your order, or a general enquiry?